play exchange
play exchange
Share
Add to wishlist
This app is available for your device
play exchange
This app is available for your device
Contact
+91 3394935825
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number. If you've changed numbers, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and start playing the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw the actual money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app, including saving your Aadhaar card, UPI, and bank details. This information is required for verification and to facilitate a seamless experience. Saving these details will help complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay primarily affects the payment processing aspect of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except you. Any winnings earned while playing with the bonus amount are withdrawable. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
We recognize the significance of smooth and secure transactions, which is why play exchange supports a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and various cryptocurrencies. Our platform is reinforced by advanced cryptography technologies to ensure maximum security and privacy for your personal and financial information. By providing a variety of payment options, we make it easy and convenient for you to manage your finances and conduct transactions with us. Our commitment to security is unwavering, and we employ robust measures to protect your data and maintain the integrity of your transactions. This includes the use of secure servers, encryption protocols, and firewalls to prevent unauthorized access and ensure that all transactions are processed quickly and efficiently. As a result, you can have complete confidence in our ability to safeguard your financial information and protect your rights as a customer.
At play exchange, security and convenience are our top priorities. We offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and secure transactions. Our commitment to security extends to the use of advanced encryption technology and regular system audits to protect user data. In addition to our robust security measures, we also prioritize customer convenience. Our 24/7 customer support team is available to assist with any questions or issues you may encounter, providing prompt and helpful responses to ensure a seamless experience. Whether you're a seasoned user or new to play exchange, our dedicated support team is here to help you every step of the way. From deposit and withdrawal queries to account management and troubleshooting, our team is equipped to address any concerns you may have.